With over four years of experience as a Technical Support Specialist, these candidates have proven track record of automating, streamlining, and optimising technologies to reduce cost and improve future processes. They are adept in handling direct communication with customers and internal departments such as legal and C-suite. They are an expert for Widows devices and have experience in all three major cloud platforms (Azure, GCP, and AWS), SQL, and PowerShell to list a few. This candidate is eager to continue learning and developing as an individual and as part of a team. They are motivated to expand their knowledge and skill set through collaboration and ongoing research as the industry continually evolves.