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Retail & Hospitality

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Retail & Hospitality Experts

Retail & Hospitality Recruitment Specialists

Great hospitality businesses are built around great people.

Woods & Co is a specialist hospitality recruitment agency supporting restaurants, bars, hotels, venues and hospitality groups across North America.

Our team recruits across operational, management, culinary and commercial positions, combining targeted search, industry networks and proactive candidate engagement to help businesses identify people who can make a genuine impact.

We work across major hospitality markets including New York City, Los Angeles, Miami, Chicago, Boston, San Francisco, Las Vegas, Dallas, Austin, Washington, D.C., Atlanta, Denver, Nashville, Seattle and other key cities across North America.

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Hospitality Recruitment Beyond the Applicant Market
The strongest hospitality candidates are not always actively looking for their next move.

Experienced General Managers, Executive Chefs, Operations Leaders and commercial hospitality professionals are often performing well in their current roles and may only consider moving for the right opportunity.

That is why our approach extends beyond traditional advertising.

Woods & Co combines established industry networks with targeted market mapping, direct outreach and confidential candidate engagement to identify high-calibre hospitality professionals across North America.

This gives employers access to a much broader talent pool than the active applicant market alone.

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Hospitality Roles We Recruit

Our hospitality recruitment capability spans operational, leadership, culinary and commercial appointments, including:

Venue & Operations

  • General Managers

  • Directors of Operations

  • Operations Managers

  • Area Managers

  • Restaurant Managers

  • Assistant General Managers

  • Bar Managers

  • Front of House Managers

  • Multi-site leadership

Food & Beverage

  • Food & Beverage Directors

  • Food & Beverage Managers

  • Restaurant Managers

  • Beverage Directors

  • Bar Managers

  • Events Managers

  • Private Events Managers

  • Sommelier and wine-focused positions

Culinary

  • Executive Chefs

  • Corporate Chefs

  • Executive Sous Chefs

  • Head Chefs

  • Sous Chefs

  • Chef de Cuisine

  • Pastry Chefs

  • Culinary leadership

Hotels & Luxury Hospitality

  • Hotel General Managers

  • Directors of Operations

  • Front Office Leadership

  • Guest Experience

  • Food & Beverage Leadership

  • Commercial and operational hotel appointments

Commercial & Corporate Hospitality

  • Sales & Business Development

  • Marketing

  • Events & Partnerships

  • People & Culture / Human Resources

  • Finance

  • Operations Support

  • Corporate Hospitality Leadership

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Understanding What Makes a Great Hospitality Hire
Hospitality recruitment is about much more than matching experience on a resume.

Technical capability matters, but so does leadership style, service mindset, commercial awareness, communication and the ability to perform in a fast-paced operating environment.

We take the time to understand:

  • The concept and positioning of the venue or group

  • Service expectations

  • Leadership environment

  • Team structure

  • Operational complexity

  • Commercial priorities

  • Experience genuinely required

  • Compensation and benefits

  • Growth opportunities

  • The personality and leadership style likely to succeed

This allows us to accurately represent the opportunity and identify candidates who are more likely to succeed long term.

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A Recruitment Process Built Around Your Business
Every hospitality business is different, and our recruitment approach reflects that.

Our process can include:

  • Detailed recruitment briefing

  • Position and candidate profile development

  • Compensation and market benchmarking

  • Targeted advertising

  • Database and network search

  • Proactive candidate sourcing

  • Direct engagement with passive candidates

  • Candidate screening and assessment

  • Interview coordination

  • Reference checking

  • Offer management and negotiation

  • Candidate and client communication

  • Post-placement follow-up

Our aim is to reduce the time hiring managers spend searching and screening while giving clients confidence that the market has been properly explored.

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Hospitality Recruitment Across North America
Woods & Co works across a broad range of North American hospitality markets, including:

  • New York City

  • Los Angeles

  • Miami

  • Chicago

  • Boston

  • San Francisco

  • Las Vegas

  • Dallas

  • Austin

  • Washington, D.C.

  • Atlanta

  • Denver

  • Nashville

  • Seattle

  • Other major hospitality markets

For senior or specialist appointments, our search is not limited by geography. We identify where the strongest relevant talent exists and engage candidates directly.

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Frequently Asked Questions

Find What You’re Looking For

A hospitality recruitment agency helps employers identify, assess and appoint hospitality professionals across operational, culinary, management and corporate positions. This can include advertising, proactive candidate sourcing, screening, interview coordination, references and offer management.

Woods & Co recruits across major North American markets, including New York City, Los Angeles, Miami, Chicago, Boston, San Francisco, Las Vegas, Dallas, Austin, Washington, D.C., Atlanta, Denver, Nashville and Seattle.

We recruit across venue management, food and beverage, culinary, hotels, operations, sales, marketing, events, HR, finance and senior hospitality leadership.

Yes. Proactive candidate sourcing is a core part of our recruitment approach. Many high-performing hospitality professionals are currently employed and may only consider moving for the right opportunity.

Yes. Woods & Co can support multi-hire recruitment campaigns for restaurant, hotel and hospitality group openings, including leadership, culinary, front of house and corporate positions.

Yes. We support permanent, temporary and contract hospitality recruitment depending on the needs of the business.

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